Privacy Policy

1. Who We Are

This Privacy Policy applies to Odessa Sunrooms & Patios, located at 811 Magnolia Blvd, Odessa, TX 79761. Our website is odessasunroomcontractor.com. You can reach us at estimates@odessasunroomcontractor.com.

We take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have regarding your data.

2. Information We Collect

Information You Provide Directly

When you submit a contact form or estimate request on our website, we may collect:

• Your name
• Your phone number
• Your email address
• Your street address or service location
• A description of your project or question

We only collect what you choose to give us. No form on this site is required for you to browse our content.

Information Collected Automatically

When you visit odessasunroomcontractor.com, certain technical information is collected automatically by our hosting provider and any analytics tools we use. This may include:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page you came from)
• Date and time of your visit

This information helps us understand how visitors use our site and improve the experience. It is not used to identify you personally without additional information you provide.

Cookies

Our website may use cookies - small text files stored in your browser - to remember preferences and collect anonymous usage data. You can disable cookies in your browser settings at any time. Disabling cookies may affect some site functionality but will not prevent you from reading our content or contacting us.

We do not use cookies to track you across other websites or sell your browsing data to third parties.

3. How We Use Your Information

We use the information you provide to:

• Respond to your estimate requests and questions
• Schedule on-site consultations
• Send you project-related communications
• Follow up on open estimates or ongoing projects

We use automatically collected data to:

• Understand which pages are most useful to visitors
• Identify and fix technical issues
• Improve the overall website experience

We do not sell your personal information to anyone, ever. We do not use your information to send unsolicited marketing emails or share it with unrelated third parties.

4. Third-Party Services

Our website uses a third-party form tool (Tally) to process estimate requests. When you submit a form, your data is handled according to that provider's privacy policy as well as ours. We choose tools that take data privacy seriously, but we encourage you to review their policies if you have questions.

Our site may also use analytics tools (such as Google Analytics) to understand visitor behavior. These tools collect anonymous usage data and may use cookies. They do not receive your name, phone number, or email address from your form submissions.

We do not integrate with advertising networks or sell your data to data brokers.

5. Data Retention

We retain your contact information for as long as it is needed to respond to your inquiry, complete your project, or fulfill any follow-up obligations. If you ask us to delete your information, we will do so promptly unless we are legally required to retain it (for example, for tax or billing records).

Automatically collected technical data is typically retained for up to 26 months by our analytics provider, after which it is automatically deleted or anonymized.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your information from our records
• Opt out of any future marketing communications

To exercise any of these rights, email us at estimates@odessasunroomcontractor.com with your request. We will respond within 30 days.

7. Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS, which encrypts data in transit between your browser and our servers.

No system is perfectly secure. If you have concerns about transmitting sensitive information online, you are always welcome to call us directly at (432) 280-0177.

8. Children

Our website is intended for adults seeking home improvement services. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently received information from a child, please contact us immediately at estimates@odessasunroomcontractor.com and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of odessasunroomcontractor.com after any changes constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: